Boston Marriott Long Wharf

Lara Stone 2 months ago

We booked 2 rooms at $500/night because of the strong reviews. Upon arrival there was a dance competition with hundreds of children running around rampantly screaming with no supervison. There was no warning or notification of this event. The acoustics are terrible the noise from the lobby resonates to the rooms that are anywhere above or nearby. We had a long day of travel and wanted to rest which was impossible. They were able to switch our room down the hall a bit, which was just a little better but still not quiet. One of our rooms was near the pool and at 5am kids were there screaming their heads off. On our last morning a fire alarm went off at just after 6am evacuating the building. The messages were unclear and uninformative. Now we have a another long day of travel on little sleep. Lastly, they offer "free clam chowder" but it was not available any of the days we were here, false advertising. The hotel is in a great location and clean but not only would I not recommend this hotel, I may never stay in another Marriott. If you want a nice quiet hotel, this is not the one for you.

MS 2 months ago

My family and I just had an amazing stay here! From check-in to check-out, you truly feel cared for. The attentive staff at: the front desk, the Waterline restaurant, housekeeping, maintenance, security...you name it, were exceptional😃🙌!! So many great points: Their heated indoor pool faces East and was a perfect place to catch the sunrise, their menu and staff are top knotch (breakfast buffet is outstanding), location is unbelievable and in the middle of everything happening or is a short walk to anything else (3 min walk to aquarium, 5 min walk to Faneuil Hall, 12-15 min to Boston Tea Party museum, 17 min to Boston Common), there is a T subway terminal out front, directly across the street are several tour booths if you want a trolley or duck boat tour, the harbor walk extends in front of it so it's a great place for a walk/jog/run, there is a convenience/gift shop, Starbucks, and just a beautiful layout of the building. Upper lobby has many "nooks" and comfy chairs if you just want to read a book. Thank you Marriott for a wonderful and memorable time! Your hard work and dedication is apparent; the kids and I were truly sad to leave. God bless you!❤️

Krystina Krawiec 7 months ago

Where do I start.. From the moment we parked, we were greeted by valet guys to take our car. There was a bell cart to put all of our luggage on (which was needed for us over packers) and escalators and elevators inside. The first floor has a starbucks which was nice(although not the best with drink making speed) We made it up to the lobby located on the 2nd floor (or floor L) and were warmly greeted by Jeff! He was warm, welcoming and informative throughout our entire weekend stay. Jeff gave us some recommendations for our sisters weekend getaway and gave us some fun nightlife to go check out. Thanks again for that recommendation :-) Our fridge stopped working early in our stay and a replacement was delivered up to our room(although it took 3 requests to the front desk, i believe that they were reaching out to engineering which was the problem)..Our room was updated with 2 comfortable queen beds. There room didn't have a bathrobe, but it did have an ice bucket, two glasses, shampoo/conditioner, body wash, Q-tips, make up wipes and had an abundance of towels and a blow dryer! The hotel has the best fitness center i've ever seen, it also has a small pool overlooking the water and an awesome pool deck with tables and chairs. What this hotel is lacking a hot tub, which seems to be a dying feature at hotels these days. Our stay came with a food credit for each day. But on our final day, the app wouldn't let us order food so we lost that credit which was disappointing because we had a 2 hour drive home and wanted some breakfast. The location here is PRIME for shopping and food nearby. Quincy Market was fun to walk around with street performers etc. Overall - very happy with our stay

S Runser 3 weeks ago

Great location, comfortable room and super helpful and attentive employee team, both in the hotel and the on site restaurant. Christalis and her front desk colleagues had help or the answer for every request or question. The onsite gym/fitness room also was pretty good.

Lynne Mitchell 4 months ago

We stayed here for one week at the end of August. We travelled from England and it was our first time in Boston. The hotel and it's staff are amazing. It is ideally located and everything we wanted to see and do were within walking distance. The staff are very welcoming and helpful. We are early risers so were always one of the first ones in for breakfast. The staff were lovely, big shout out to Marco, who looked after us every morning and Nelson and the others who took time to chat to us. It was lovely meeting you all, and you made our stay that extra bit special. The food was lovely and a good variety for everyone's taste. On weekends they did omelette which were a nice surprise. The views at breakfast were amazing and I really miss that on a morning. The rooms were a good size. There were 2 adults and a teenager sharing a room and we found they were a good size. Also the view from our room was lovely, looking out over the harbour. I would definitely recommend this hotel as it's very close to everything, amazing views and amazing staff. We will definitely be returning to this hotel in the next couple of years.