Hampton Inn San Antonio-Downtown (River Walk)

Basny Villalpando a month ago

Pros: Front desk staff was always friendly! Free EV Charging inside gated paid parking. (woke up in the morning to a full charge on my Tesla) Great selection for breakfast in the morning Plenty of tables inside breakfast area We didn’t use the pool, but it looked clean and well maintained Gave us free water bottles during check-in Walking distance to the Alamo Cons: I noticed our room was a bit dirty Trash behind the bed Restroom could use more maintenance

Priscilla Wong 2 weeks ago

We are currently staying here and they said they have no towels. That they are all out, like how? The hotel is so humid that our carpet is moist and floors are wet and slippery. It’s a mess. We keep putting the air colder to get rid of the humidity but not working.

Whitney Slifka a month ago

Room took 4 hours to cool down to 70 and thermostat said 70% humidity. Took forever to check in. Lots of traffic noise in the location and paid parking. It did look clean though.

Victoria Laeder 6 months ago

My fiancé and I stayed here for one night while visiting San Antonio. Unfortunately I cannot speak for the couple checking in behind us, but they were told that their room was not ready yet and would need 30 minutes still. The person at the front desk offered them a better room but for the cost of the room originally. Why wouldn’t you just upgrade them for free when clearly it was your inconvenience. This was also at 10pm at night, why is your housekeeping still cleaning rooms? We got put in a room next to where housekeeping was cleaning and they were banging all over the walls and we couldn’t fall asleep. The breakfast was cold at 7:30am and I had to warm it up in our room. The eggs were made with too much liquid and tasted like water. The room itself was pretty clean when we got it, but the bathroom shower door didn’t close all the way and there was a huge puddle on the floor when I got out. Lastly, they shouldn’t advertise this hotel as being in downtown or by the riverwalk because it is by neither. It is on the outskirts of downtown and no where near the riverwalk. This hotel is mediocre is best.

Nana Yaw Ankrah 7 months ago

Room was clean but the water pressure in the bathroom was very low which made taking showers challenging. Most of the staff I interacted with were super nice though. Great location within walking distance of the Convention center and the Alamo.