Anaheim Majestic Garden Hotel

Marjorie 4 months ago

We arrived early after a long international flight and were happy to find that we were able to check in early without additional fees. The reception staff were easy to speak with although not overly friendly or welcoming, we needed to ask several varying questions to get the basic information we needed regarding our stay. Nowhere in my booking or fine print did it say there would be $200 hold on my credit card which wouldn’t be released for 3-5 business days- this came as a suprise and impacted our available funds during our stay as we hadn’t budgeted for the extra fee / hold. Our room was larger than expected which was great as we are travelling with our 20 yr old daughter and were concerned the room would be too small. The bathroom was a good size and the fact there was a bath tub was awesome - especially after long days at Disney when you just want to relax and soak your tired and sore feet. We were surprised the there was NO HOUSE KEEPING at all during our stay, we have never encountered this anywhere across the world when travelling. We had to remove our rubbish and put it in a communal bin near the lifts as it was never removed over our 4 nights, we also had to request clean towels, toilet paper and more paper cups for our coffee. We asked the front desk and they obliged but it felt like we were an inconvenience to them for asking. The location of the hotel is fantastic, we did walk to Downtown Disney one night which took around 20 minutes, you can also catch the courtesy bus to the parks which leave regularly all day from 7am until 11:15pm. We were able to go back to the hotel late in the afternoon to change into warmer clothes and head back to the parks for the night, we were also able to go across the road and have a late dinner quickly before returning to the bus stop and getting one of the last buses back. Overall we enjoyed our stay, but feel it needs to be disclosed about the hold payments as not everyone can afford to not have access to their funds for the length of their stay plus a few extra days after checkout. Most of the front desk staff seemed helpful, but the one lady who served us several times seemed miserable and made us feel we were inconveniencing her by asking questions or making basic requests.

Robb Colin 4 months ago

Wonderful hotel to stay with children. The Disneyland shuttle is an amazing time saver. The restaurants at the hotel have great service and delicious food. Fast check in and a wonderful lobby. Can watch the Disneyland fireworks from the pool area too. The only thing I would like to add is the ability to use my streaming services on the tv in the room. Will definitely stay here again on our next Disneyland visit. Highly recommend

Corey Vernaccini a month ago

We’ve stayed here almost every time we go to Disneyland now. This last time was the best, Adam at the front desk and Christine in the Cafe made everything great and personable. Adam was insanely helpful and friendly, ensuing everything was taken care of for us at the hotel. Staying on the first floor imo is the best however just because the elevators are small and hard to fit a family and stroller in together. We usually just bring the stroller and one adult, while the others climb the stairs or wait for the elevator to return as one is generally out or service. Housekeeping generally only happens if you are in the room when they knock on your door or you request it. I don’t mind that personally, but just as a tip for those who stay here. The cafe food is expensive but it’s good and convenient if you don’t want to eat at the Parks. They have handicap friendly shuttles (that you have to call ahead for so they know they need that shuttle) and the shuttles are absolute life savers when you either need a break mid day, forgot something and didn’t realize until you’re at the park, or you stay late and the party is tired. The shuttle drives either have a wonderful personality or none at all. Doesn’t seem like there’s an in between. They used to use your room key as proof to board the shuttle, now they use purple wrist bands which are uncomfortable and extras after you check in are $15/each. My suggestion is get extras upfront so you have them (don’t pay for them when you check in) and attach them to whatever bag/stroller you have. They don’t need to be on a wrist, just shown as proof that you’re a guest there. Overall, anytime we make a plan for Disneyland, the Majestic Garden hotel is always part of that plan.

Kristine Gilreath 3 weeks ago

My family and I stayed here for three days at Disneyland and We were pleasantly surprised. The shuttles were convenient, they fill up fast but they usually have multiple running back and forth. Our room was spacious and the beds and pillows were surprisingly comfortable! My only complaint was how tiny the bathroom was. Sink, toilet and shower all crammed into the same tiny area so it's hard to be getting ready while another person is showering. Our stay came with a free breakfast buffet each day, which wasn't the best. It was pretty much the same each day, scrambled eggs (super runny!!) but you can order fresh eggs, bacon was delicious, sausage, fruit, oatmeal bar, yogurt bar, juices, cereal, coffee. The hotel grounds were beautiful. Staff was very friendly!! We would definitely stay here again.

Shelly B 4 weeks ago

I’ve been coming to this hotel for about 10 years. The grounds and lobby are well-maintained, beautiful even - rose garden, koi pond, family of ducks, nice breakfast… But I’ve noticed that over the years the rooms have suffered. Things are run down, maintenance deferred. The niceness of the lobby and grounds no longer match the rooms. I was also very disappointed to learn that they only provide housekeeping services every 3 NIGHTS! I find this unacceptable. I still highly recommend the hotel for short stays to Disneyland. Their shuttle service is excellent and reliable. Proximity is terrific. But get ready to be nickle and dime’d here. One big plus: charging stations in the parking lot.