Courtyard by Marriott Baltimore Downtown/McHenry Row

Ed Ferrell 2 weeks ago

This is not your parents’ Courtyard. While, of course the courtyards are no longer offering their continental, this place is beautiful We stayed here because it was convenient to the Baltimore cruise terminal and the cruise terminal really is within walking distance We use the stay and Park promotion and, when comparing the cost of the stay in Park with the cost of Parking on a daily basis at the cruise terminal, the cost of our hotel night was $60 net of the Parking The Hotel is also steps away from Fort Avenue and really close to Fort McHenry

Bryan H 2 months ago

I have been a member for 15years and this was my first bad experience. The staff man didn’t welcome us. This hotel has a offsite parking structure. He told me the address 1801 but I couldn’t find it because I didn’t have a map. So I had to waste 20 min for searching the area and then back to the staff again. The parking structure located in front of the hotel. Just go straight on the street and turn right to the entrance. There is a sign for marriott customers. Room 501 was clean as expected but bathtub knob didn’t work. And I realized body wash was empty while taking shower. I had to call house keeping but no response. The staff at lobby asked me to come down to pick up the item I wanted. I know it’s around 10:30PM so you were tired and no house keeping service. But even though your service made us uncomfortable, you didn’t apologize us at call. Sucks experience because this is Courtyard by Marriott not one of motels on the street. Very disappointed.

Kayla Turner 3 months ago

Wouldn’t choose to stay here again but overall passable experience if you’re in the area. They offered a good rate for the conference I was attending and the location was decent. Easy to get to public transport. The common areas of the hotel were nice. Those were the main pros. The cons were the room was extremely mid for what I would expect at a courtyard (horribly uncomfortable bed, very wrinkly sheets, stuffy, weird mirrors right next to the bed). The shower head is tiny with not much water output.the weird glass half shower where water gets everywhere. Many rooms have a highway view and the highway can clearly be heard throughout the hotel. Staff I would describe as fine to indifferent.

Ashley Bair 5 months ago

I really like this hotel. I come to Baltimore a lot for work and have stayed in many Marriott properties—it’s my second favorite (after the Waterfront, which I only get to stay in when the C-suite is in town. Capitalism🙄). The rooms are very clean and fairly modern. Bathrooms are nice too (standing showers, but they only have half glass with no door so the floor gets SOAKED and you get a cold breeze. The staff is fantastic. The bar is small but a fun place to chat with strangers. There are a lot of breakfast places within walking distance and dinner places a scooter ride away. The workout center is not great, but that’s par for the course at most Marriott’s. Seriously how hard is it to maintain equipment and provide spin bikes? My ONLY complaint is that my first time staying here they gave me a room that was already occupied—-literally my WORST nightmare when traveling. Apparently someone had the exact same name as me, which is bananas because it’s not a common surname. Does this happen to John Smiths and Mary Browns all the time???) Honestly I should have gotten points for it or something it was horrifying to walk into and I imagine the same could be said for the other person. I knock before trying my key every time now.

Amy Ackermann a month ago

This hotel cancelled my reservation at/just prior to check in time and basically inferred that/blamed Orbitz for their own overbooking situation. This left us without a hotel room remotely near to our destination and caused additional hassle and expense. The front desk associate was unkind, unhelpful and borderline plain old rude. Good luck with this hotel—they don’t care about their customers or their reputation.