Renaissance Columbus Downtown Hotel

Helen Maeve Smith a month ago

My fiance and I stayed here for his birthday and had a great experience! I felt a bit grungy walking up to the desk in my sweatpants and expected the staff to be snobby but the lady that checked us in was very nice and down to earth, I believe her name was Laura. She gave honest unrehearsed suggestions when we asked where to eat, and she also immediately noticed that we were from Kentucky and told us “welcome”. Loved our room too! We had a great view of the city. The hot tub and pool are pretty nice too.

Cameron Henderson 3 weeks ago

Our reservation included early check in time of 2pm and regular check in time was 4pm. We arrived at 2:30pm for checkin.The room was not available when we arrived. We then had to wait until 6:10pm to get our room. Multiple times we were told it would be ready in 30mins which was not true. Also complimentary late check out was not offered for the lost time. There were many other people that were waiting as well including wedding parties.

Rachel Lamb 3 months ago

This is a very nice hotel and conference center. Came down for a Rotary event. The staff is friendly and helpful and the rooms are very clean and comfortable. On site amenities are good, including a bar restaurant and café. I thought that the banquet food left quite a bit to be desired for the per plate cost, but the servers were great and the bartenders were amazing. overall the hotel was easy to find, but be aware that downtown Columbus has a lot of one-way streets so if you miss your turn you do have to go all the way back around the block. Valais parking is efficient but can be pricey if you don't have a voucher. I also found out that it is difficult to get late check out if you need it, and they do hold their 11 o'clock checkout time pretty seriously. Overall I found the experience pleasant and I would return, I thought the room rate was reasonable for the location

Veronica Brown a month ago

This hotel SAVED our trip. We originally booked an Airbnb for a music festival and had to change plans. Booked this hotel on Thursday morning (the first day of the 4 day festival) and not only did they still have rooms available, but they also did a price match to an online price, let us check in early for no extra fee, and helped unravel a mess that the phone reservationist created by butchering my name in the reservation. They turned a stressful start to my vacation into a completely stress free stay. The hotel is super nice and ALL of the employees have been super nice and personable and helpful. 10/10 would stay again.

James Murphy 5 months ago

I stayed at the Renaissance Columbus Downtown Hotel for a convention and we ended up getting snowed in when the weather turned. What could’ve been stressful was actually a great experience because of the staff. So many of them were there day after day, showing up with kindness, patience, and genuine care for the guests. They really went above and beyond to make sure everyone felt comfortable and taken care of. Huge thanks to the team for turning a wild situation into a memorable stay.