DoubleTree by Hilton Phoenix Mesa

Kristen Marien 3 weeks ago

The rooms were very spacious and clean. Right off the freeway. Made it easy to get to other restaurants and businesses with ease. Love that they have a quiet time in the late evening so no people can go yelling and screaming by late at night. They are next to Top golf/golf course. They have signs clearly marking where could be a danger to your car.. I loved that since was in a rental and couldn't chance that during a vacation. Great service so far. Thank you for the stay to recharge on the way to our destination.

Scott Sarah a month ago

I stayed at DoubleTree by Hilton Phoenix Mesa during a weekend trip to Arizona for a baseball tournament, and overall it turned out to be a much more relaxing stay than I expected. After driving most of the afternoon in Phoenix traffic, walking into the cool lobby and getting the warm chocolate chip cookie at check-in honestly felt like the perfect reset. It sounds small, but after traveling all day, that cookie somehow made the place immediately feel welcoming. The hotel itself has this large open atrium in the middle that gives it more personality than a typical chain hotel. My room was clean, quiet, and larger than expected. I especially liked having a small balcony overlooking the courtyard area because it made the stay feel less boxed in. The bed was comfortable enough that I actually slept through the night, which rarely happens for me in hotels. The property is also known for amenities like the outdoor pool, fitness center, and Topgolf Swing Suite inside the hotel. One thing I appreciated was the location. There were restaurants, stores, and gas stations nearby, and getting on the highway was easy without feeling stuck in downtown traffic. We also spent some time by the pool one evening, and it stayed surprisingly peaceful even with several families staying there. The only frustrating part was that the elevators were pretty slow during busy hours, especially in the morning. I also noticed the on-site restaurant service moved a little slower than expected when it got crowded, which some guests online have mentioned too. Still, the staff stayed friendly throughout the trip, and the overall atmosphere felt comfortable and easygoing. For a 3-star hotel, DoubleTree by Hilton Phoenix Mesa felt clean, convenient, and much more enjoyable than a basic overnight stay.

Dustin 2 weeks ago

My visit started out poorly as I checked in, and was told that I had been upgraded, which was expected. When I got to the room, it was not an upgrade at all, it was the exact room type that I had paid for, not to mention that there were no complimentary water bottles as there should be. A short bit later I went back to the front desk, and a different employee was there. I let him (Fabian) know the situation and he very quickly was able to take care of me as a long-time diamond member should be. He got me switched over to one of my preferred upgraded rooms at this hotel, and apologized for the earlier check-in interaction. I appreciate his proper handling of the situation and his professionalism will ensure that I keep staying at this property.

Vaidehi Patel a month ago

Overall it was a good stay! It was conveniently located close to Phoenix airport and a great place to have meetings. Also loved the complimentary cookies. However, the housekeeping service could be better. We expected them to clean our rooms when I would step out for my conferences but it turns out no action was taken so that part could be better.

James Gibson a month ago

Although I did not personally stay at this hotel, I wanted to leave a review because my experience working with the staff during the WAC Tournament this past week was outstanding. The front desk staff were incredible to work with — always friendly, professional, and eager to help. I was arriving throughout the day and evening with laundry deliveries at all hours, and the team consistently went above and beyond to accommodate me. They would open the doors after hours to allow access, and even the 3rd shift security guard stepped in to help one evening. The front desk employees were also gracious enough to offer space behind the desk for laundry bags so we wouldn't clutter up their space. Their willingness to help and positive attitudes made a very busy event run much smoother. I truly appreciated the kindness, flexibility, and professionalism shown by the entire staff. It was an overall very positive experience. You know who you are...THANK YOU