Motel 6 Oakland, CA - Embarcadero

Marina Higby 2 months ago

Never again will I stay here! I have to work in SF 4 days a month and decided I’d save money and stay at Motel 6. You lose comfort, your ability to sleep, peace of mind and fear for your safety when you choose cost in this area. Let’s start with check in. You can’t enter the lobby. They have a plexus glass window you conduct business through. Similar to a bank transaction. There are people casing the parking lot. Once I found my room, I found it dirty and stained. See pictures. Each night at 1am I was awoken by the room above me. They were stomping, jumping, and dropping things till 3:30 am. The 2nd night I’m awoken at 1am to yelling. The tenant above me is fighting with a masked man stalking rooms. He yelled at him for about 30 minutes then went back to his room to stomp and yell for another hour. At 3:30, I’m awoken by yelling, screaming for help, a threats to call the police then crying. Yes, at that point I called the police. As I write this review from my scary room at 5:20AM, no police have arrived. I decided to pack up and hoping police will get here so I can safely get to my car. Wish me luck.

Fernando Ogaz a month ago

I was so disappointed!!!! I stay in this motel 6 couple of times before and the rooms and service was great. I don't know what happened but This last time I stay was totally disaster. Service was sucks. Rooms was totally dirty I have to go to reception desk to change room. The first one they gave me. The bead sheets was with a lots of dirt spots And the 2nd room was with a small ROACHES. LAST TIME!!! I stay in this location. :(

Monique Lee 4 months ago

The location is everything! It feels safe at night, I saw a security guard when I was taking my dog on the last walk for the night. The perk of dogs staying free is outstanding. Yes things are run down and some neighbors are sketchy, but overall it was pretty clean, peaceful and there was a great view in the back, so it was overall pretty much worth it! The staff were pretty amazing too!

Anonymous Anonymous 2 weeks ago

I really liked the service provided by the housekeeping and front desk welcoming the location by the lake was nice I would recommend specially the view. I will be definitely coming back if I’m in town.

Love Peace 4 months ago

I wish I could give no stars. I’ve been going through several hardships, which is why I came here in the first place. From the very first day we checked in, I was disappointed and frustrated because the heater didn’t work, there was no microwave, and the refrigerator was extremely small. None of this matched what was advertised on the booking website, and it immediately made an already stressful situation worse. My brother and I have now been staying here for two weeks. When we tried to extend our stay today, we were suddenly told that we had to leave because guests are not allowed to book longer than two weeks. This rule was never explained to us at check in or at any point during our stay. Trying to find a solution, I attempted to make a new reservation under my name, but the front desk employee immediately denied it and said my brother would not be allowed to stay. I explained to him that we are currently homeless, it’s raining outside, and we have nowhere to go on such short notice. Instead of showing any understanding or offering possible options, he told me that our situation was not his problem and that we still had to leave. That response was extremely upsetting and felt very dismissive of our circumstances. We have been respectful guests, we have followed the rules, and we have paid for our stay on time. To be treated with no sympathy or compassion while we are already struggling is deeply disappointing. Being homeless is already hard enough, and we should not feel discriminated against or pushed out without warning. This entire situation is unacceptable, and I will be contacting the corporate office to file a formal complaint. We believed our business and our money were valued here, but this experience has made it feel like that is not the case.