Moxy Oakland Uptown

Erinne Wicker 8 months ago

We stayed at the Moxy in downtown Oakland for a few days, and Drew made our whole experience amazing. We got relocated from another hotel really late at night, and she went out of her way to make sure we were taken care of and even upgraded us to a really nice room. From the start, she had the best energy and personality! She made our daughter feel so welcome, gave her a couple of little treats, and was just so kind and friendly every single time we saw her. She even entertained us at the bar one evening. She's such a vibe! The hotel itself is beautiful and funky with such a cool atmosphere. The rooms are super clean, cute, and thoughtfully designed. We loved the whole vibe of the place. Honestly, people like Drew are what make a hotel special. She turned what started as a stressful night into such a great stay.

Steve Roland 11 months ago

Horrendous. $47 USD per night for parking? And it’s not even on site, it’s across the street!? And The one security guard doesn’t even spend his time there, he waits inside the hotel? Horrible. This is criminal and I’m actually embarrassed on the hotel’s behalf for how bad this looks. I will never stay at a hotel in Oakland again because of this. Maybe even California. Not to mention how sketchy of a block the hotel is on. Crazy people screaming everywhere outside, not to mention the Taco Bell, who has permanently closed their dining room room because they don’t want Sketchy people walking into their restaurant anymore. The fact that this is a Marriott Bonvoy hotel is astonishing. It’s a reputation damaging hotel. Only stay here if you want to pay $47/night for parking, enjoy being worried for your safety crossing the street, and enjoy a hotel room about half the size that you are used to. I’ve never hated a hotel experience more in my life.

Arathzy Portillo 9 months ago

Before booking, I specifically called to confirm they had Wi-Fi because I was traveling for work and needed it — and was told yes. When I arrived, the Wi-Fi didn’t work at all. I called the front desk about an hour later and was told it was still down, and by night it still hadn’t been fixed. I ended up having to go to a café just to get my work done, which completely defeated the purpose of booking this stay. On top of that, they placed me in a second-floor room where loud creaking sounds from the building’s tubing/pipes went on all night long, making it impossible to sleep. When I opened my curtains in the morning, my “high king” room view was literally just a wall of gray piping/tubes right outside the window. This stay was the opposite of restful or productive, and to make things worse, they even charged me for parking when I didn’t have a car. Truly awful experience — I would not recommend staying here.

Brian Roehl 9 months ago

Very friendly staff with a smooth check in. Giving 4 stars due to the smell of the room when i entered. Everything seemed clean but it had a weird smell. I didn’t alert staff because it wasn’t bad enough to change rooms but was notable.

T J 9 months ago

Very disappointed in Marriott for this property… they ought to be ashamed of themselves. Trying to pass of an edgy, trendy, minimalist vibe but it really just seems cheap and like they cut corners. Hallways very eerie and dar seemed like a brothel, no room service- you have to grab towels out of a locker looking utility closet in the hallways. Rooms very small, paper print outs hanging up as decoration, no closet/wardrobe just hooks, gym small, horrible view, everything just bad. The lobby smelled nice but that was about it. Oh and the bathroom was decent will give them that but I checked out immediately and paid to stay elsewhere. The check in girl was nice but she is also the bartender and cook? Literally the only person there running the whole hotel I could not believe it.