Courtyard by Marriott Washington, DC/U.S. Capitol

Anuraag Baishya 4 weeks ago

I’ve stayed in many different Marriott properties and this was easily the worst experience. All staff I interacted with at the front desk and the bistro were unhelpful and sometimes rude / passive aggressive. The toilet flush in my room was not working properly and their engineer looked at it and decided it was working fine leaving it to us to figure out how to get it work - which is unacceptable for a so called “3 star” hotel. The room was unmaintained and furniture showed wear. The location of the hotel itself is not great. There’s a train station right next to the hotel and there is no noise insulation so you can hear the trains from the room. The food at the bistro is average at best and highly overpriced. They didn’t have basic amenities like a dental kit. Would not recommend.

shivan persad maharaj 3 months ago

The hotel was amazing the staff was very friendly but Mo the mixologist really took care of me. He ensured eveything was up to par especially my drink after a long day in court he really took special care of me. The food, the coffee eveything he always everything was great. i highly recommed that every guest should stop by Mo's bar on the lounge floor he make the best old fashion in the DC. He know how to just make you feel like family. Not only him interacting with all the employees they are just so happy and friendly its just amazing says alot about the management as well.

Larry L 4 months ago

Had a nice stay. Very convenient to the Metro. Overlooks the tracks going into Union Station. The windows are pretty soundproof but very light sleepers might be awakened by the trains going by. Would stay again.

Veronica Marshall-Kirk 3 months ago

I recently stayed at this location for a work trip and had a very impressive experience. The front desk staff were kind, and the hotel was very clean. Rooms were more spacious than I expected; overall, positive experience. Our favorite part by far was having dinner at the Bistro with Mo! He had such great energy and made us laugh, and clearly everyone else there also appreciated him, as evidenced by the many regulars who knew his name and hung out at the bar. I cannot speak highly enough for the exceptional service Mo provided, and I hope he gets the kudos he much deserves.

Dime T. 4 months ago

Check in is at 4 but we got there around 12pm and were able to access our room immediately which was great! The woman at the desk was also very nice. Good location but wouldn’t go back because our room smelled like cigarette smoke and was so gross and dirty (oil/grease on the headboard, hair on the bathroom floor, dust everywhere, white socks turned brown just from walking in the room). No we didn’t bother complaining because we were only there for 3 days.