Embassy Suites by Hilton Washington DC Convention Center

dugroz a month ago

We stayed around 4th of July 2024. Great hotel! Lots of middle-class families for obvious reasons. Free breakfast is a huge plus, and was good. If you have Hilton Gold status or up, you can eat in the on-site restaurant with your food & beverage credit. This was when the water in D.C. has issues -- the staff was so great that they made hundreds of water bottles avaialable for FREE to guests! Way to go above and beyond. Everyone was so friendly. Very clean, well maintained. It's not fancy - but the perfect middle-of-the-road Hilton for us. As always, guaranteed connecting rooms if booking directly with Hilton is amazing (and needed). Only room for improvement would be to add a couple hot tubs -- the small pool fills up quickly. 5 out of 5, would return.

John Mutnansky 6 months ago

This hotel is ideally situated in the center of town offering easy walks or quick Uber rides to all the locations you want to see. Most of the staff was professional and friendly. The cooks at breakfast need to work on customer service skills. On one occasion, observed a line cook yelling at a person because he stepped out of line waiting for his breakfast while on another situation, observed a cook playing with his cell phone trying to video himself which messed up the orders. The valet were top notch! While the hotel does have a full bar, the drinks are expensive and not well made. I ordered an old fashion which cost over 20.00 and would have been off buying a pre-made one at a liquor store. The room was great offering space. The hotel has established quiet hours which was great. The front staff is knowledgeable about the surrounding area and willing to offer helpful suggestions. Only issue i had with the room, especially considering the cost, was the bathroom. It was a little dirty from lack of a "total cleaning" with apparently water damage on the door and wall around the shower head. Despite these minor things, the hotel stay was excellent.

Terrie Gwyn 3 months ago

Location was awesome for the Awesome Con. We were able to walk to the convention center. Can't say enough about the wait staff at the in hotel restaurant. The bartender was so helpful with suggestions and the cocktails were delicious. Our favorite waitress was such a kind soul. She patiently suggested delicious food that was available for out dietary restrictions. Also, intuitively knew when I was having a difficult day. She absolutely went the extra mile..... The rooms were very spacious and clean, and the housekeeping staff was accommodating to our needs. Finally, the conseirge that weekend was absolutely on point!! He helped us with everything from, a cab for a impromptu tour, to securing us a wheelchair for my son to to our car at checkout. (The front desk told my husband they didn't have any available?????). My son couldn't walk due to a back injury. Don't know how we could have gotten down 11 floors without the conseirge helping us.

quorum honeydew a month ago

Wow. Has to be one of the best hotels I've ever stayed in. Walkable to all 6 of the Metrorail lines in under 10 minutes--you can get anywhere in the city, Virginia, or Maryland. Suites are spacious, modern, & well-appointed. Brand-standard breakfast is great. Only issue I had is that breakfast can get crowded

Travis Moore a month ago

Rooms were very clean and the staff were very helpful. The free breakfast in the mornings saved us a lot of money from eating at nearby restaurants that would’ve cost $60+ everyday for the food we were served. The evening reception was nice as well. Every adult gets two free drink tickets and they have snacks out as well. Just expect chips and vegetables though. The location was great for getting around the city and close enough to walk to most attractions. The metro station is only a 5 minute walk away if you don’t want to walk further.