Hilton New Orleans Riverside

Francois Briand 3 weeks ago

This hotel is perfectly located if you attend a conference nearby (5min walk). There is a good choice of restaurants around and the French quarter is not too far. I had a renovated/very clean room which was really nice and the view on the river was something. The bathroom is a bit small and taking my daily shower was challenging as the water was running under the glass door. I got to use several towels to prevent flooding ; that was the only negative point, otherwise, it was a nice stay!

Michelle Reed-Hebert a month ago

It was our first time visiting New Orleans, and we chose the Hilton New Orleans Riverside because of its great location and beautiful views. The hotel absolutely did not disappoint. Every team member we interacted with was genuinely welcoming and upbeat, and the overall atmosphere made our stay even more enjoyable. I especially want to recognize Cody at the front desk for being incredibly kind, informative, and attentive. During check in, Cody took the time to make sure we knew everything the hotel had to offer and helped set us up to fully enjoy our trip to New Orleans. Although we experienced thunderstorms throughout the weekend, the hotel’s connected outlet mall made it easy to enjoy shopping and grab Café du Monde beignets without getting soaked. There’s also a streetcar stop directly in front of the hotel, which was extremely convenient for getting around during the rainy weather. After checking out through text, I noticed an issue with my receipt, and Cora at the front desk resolved it quickly and efficiently. The team at Hilton New Orleans Riverside truly made our stay memorable. Some of the friendliest and most helpful hotel staff we’ve ever encountered. Thank you for such a wonderful experience!!! We will definitely be back soon.

Mark Clarke 3 weeks ago

Was a wonderful stay here. The rooms were clean and modern. The staff was extremely courteous and helpful. The onsite amenities were very good. Of you are on the upper floors go with the "H" elevator. It is a glass walled elevator with sweeping views of the city as you ride up or down on it. Want to give a special shout out to the Hilton Vacation Getaway team especially Jarred and Brandon for helping me get my next vacation. They are so sweet and wonderful of a team

TJ Lyons Mullen a month ago

Great stay and service! Comfortable beds, and the high level riverside view was beautiful! I loved watching the boats and barges moving through the port. Relaxing. Nice conference rooms, pleasant, helpful, and courteous staff! A bonus was that my work trip overlapped with NOLA Fleet Week!

Louise Johnson a month ago

We enjoyed our stay at the Hilton Hotel, however we didn't know about the urban tax of $30+ a night on top of our nightly rate until we were charged nightly. Parking for $50 a night is expensive as well- so be warned. The pool that was open was nice and clean, but nothing special. The rooms were clean and beds comfortable! Access to the Riverside mall (and the tall ships) was amazing. Overall, it was a nice stay- just very overpriced with the unexpected charges. If I could, I would honestly rate this a 4.5! Update: I see the general manager responded to my review and in response to his comment: I booked this room directly through their hotel and was still charged the surprise urban fee. Because of this response, I've lowered my initial rating to a 4 as I believe I was obviously overcharged or not properly informed of the "expected" extra charge. I'm a Hilton Honor Member- but there were no perks to being a member while at this hotel.