Wingate by Wyndham Kansas City

Lisa Capell 5 months ago

We stayed at this hotel with our family and had a really enjoyable experience. The rooms were clean, well-maintained, and decent, which made our stay very comfortable. The staff were friendly, polite, and always ready to help, which added a warm touch to our visit. We were happy to see a new restaurant on the property—the food was good and had a nice variety. The bar was also open and well managed. The pool area was great, with lots of engaging activities, and our family especially enjoyed spending time there. Overall, it was a pleasant stay and we had a lot of fun. We would definitely consider staying here again.

CANDIE SEM 5 months ago

This hotel offers a much better experience than expected. The on-site restaurant serves freshly prepared meals, and the food quality is excellent. It’s clear that a lot of effort is being put into improving the atmosphere and creating a welcoming environment. The guest rooms are comfortable and well maintained, providing a nice place to unwind. The pool area is especially attractive and adds a relaxing touch to the property. A new bar has also been introduced for guests, which is a great feature and enhances the overall stay. I would gladly stay here again.

Alana White a month ago

When we checked in we went to find our room before leaving for a party. When we walked back to the hallway we immediately got headaches from an extremely strong ammonia/pee smell. After opening our room the smell followed in and we noticed staining in the bathroom, light fixtures, and closet. We left for our party and when we came back a gentleman at the desk apologized profusely and changed our room. He stated that hallway is for people traveling with pets (not that that excuses the conditions of the space). We went to use the pool and there was a sign stating it had been shut down by the health department. Having a young child we booked a hotel with a pool for him but didn't want to take the chance. From walking in there to look around the floors were not clean and there was trash throughout. Also the pool is right next to the front desk, so in the lobby you can hear/smell everything. Our new room was nicer but the large windows pointed directly into the lobby/bar area. Traveling with a toddler it is hard enough to get him to sleep but when drunk adults and other children are running around yelling at 11pm it is even harder. If there are quiet hours they are not enforced. Overall the hotel was just not clean or comfortable for traveling especially with a young toddler. Spend a little more per night and get a nicer place.

Kelsey J a month ago

DO NOT GO HERE. Here is all of my complaints when we checked in and first got upstairs to our room the hallways smelled of pee/cigarettes and spoiled milk. The elevator smelled like pee and our bathroom was disgusting. Pubes in the shower and toilet, a brown ring around the tub and the air conditioner was loud and doesn’t stay on constant only on and off. And when it is not on it is like a sauna. Our neighbors were kicking walls and running up and down the halls every night till 1am. And the pool was outside our room which caused the lobby noises all hours of the night to be heard. The staff would walk in without any warning. No knock. No yell. Nothing. People outside were smoking and shooting up. The smell was so bad everywhere the beds had a weird smell. We had asked for our room to be cleaned and they completely ignored us. Staff were rude. The outlets hardly worked and the bed lights didn’t work at all. We had asked for extra towels and they said they didn’t have any. They do not have extra pillows and the pillows they do have are flat and short. I am done these are my complaints alot of ppl seem to have the same problem or atleast some

Cortney Hanna 4 months ago

Booked here for the weekend through booking.com. First off, the pictures online are no where near how the hotel actually looks. They have a nice and clean lobby and entrance area. But once you check in and head to your room is when you start seeing the real. The hotel seems to be falling apart. Light fixtures leaning, scuffs all along walls, elevator was dirty and on its last leg. We got to our room and noticed it wasn’t cleaned very well prior to our arrival. There was a dirty towel hanging over the shower rod from the previous guests. There were random rose petals found in the room, again from the previous guest. The counter tops were sticky and there were layers of dust found around the room. Also there were empty liquor bottles behind the tv stand from a previous guest. There was also a weird rotten egg smell in the room when the heat kicked on. We had a room facing the pool area. The window was opened about 2 inches and would not close. The tv is not a smart tv so you could only flip through antenna channels. The WiFi would work for about 5 mins then would go out. Then they were doing construction on the room above ours. So from 9am to 7pm there was constant banging and power tools being used. The pool was okay I guess. The pool area is very outdated and could use improvements. The entire place is covered in landlord specials.