Hyatt Place Albuquerque/Uptown

Nicholas Banks a month ago

Good hotel, the rooms have a nice layout and everything was clean when we arrived. Good breakfast options as well. Things were a little dated but still comfortable and mostly functional. If I had to call put something to improve, please install some Level 2 EV chargers for electric car drivers! It's a huge benefit and a great selling point as there aren't many hotels in Albuquerque that have them.

Greenavabean 4 weeks ago

Front desk staff were nice & the cucumber water was a nice touch, however the hotel has seen better days. Walls were scuffed, carpets looked dirty. Only 1 elevator was working & was really slow. The rooms were not great for what you pay. The first room toliet was not clean, dried yellow urine spots on the seat with hair. There was hair on the shower rug as well as the pillows on the bed. Most shelves & end tables were dusty and the carpet looked dirty. The couch also had a dirty spot. This was room 310. I asked the front desk for a different room, they did, although he didn't seem suprise. The next room was silmilar- fortunately the toliet was at least clean and there wasn't hair obviously on towels and pillows. The room was still dusty, carpets looked dirty and furniture looked scuffed and lopsided. It was quite the depressing stay. I would not recommend this hotel to anyone until the Hyatt re-educates and train thier housekeeping staff.

Karina Valle 2 months ago

The service here is excellent. Pralay was very friendly, courteous, kind, and informative. Made free breakfast service amazing. The front desk Olivier was very kind and listened when we had issues with the toilet pressure on flushing, had maintenance sent up. 5 stars for service. The rooms could use an update the showers are a little out of date and the spring pull out bed could be more comfortable.

Domenica White 9 months ago

The overall experience was excellent! From the moment of check in to check out folks were friendly and accommodating. Our room was excellent: comfortable, clean and quiet. The Continental breakfast was one of the best. Excellent stay. I was slightly bummed out that there wasn't a hot tub. But definitely not a deal breaker. We'll be back.

Rosie Martos 7 months ago

My experience at this hotel was disappointing, especially for the price. The rooms are very small, with no closet space and no drawers to store clothes, which made it hard to stay organized. The bed was uncomfortable, and the pillows were completely flat. The website highlights their breakfast as one of the best, but that was not my experience. The waffles were hard, and there were very few options, so we couldn’t even eat. Another issue is that the hotel is non-refundable, and they do not allow cancellations, even if your plans change. Plus, if you want to check in early, they charge you an extra fee. Overall, this was not worth the price, and I wouldn’t stay here again.