Drury Plaza Hotel Cleveland Downtown

Sandy Hopkins 4 months ago

This is the best hotel experience I've ever had. Especially if you love friendly staff fantastic rooms comfortable pillows a fully stocked breakfast buffet and yummy hot snacks with cocktails at dinner time. Just such a wonderful experience. We visited Cleveland from Detroit after we lost our long time pet. We were super sad and wanted to go on a mini trip to clear our thoughts. I'm so glad we chose the Drury Plaza Hotel and I can't wait to come back. And the valet guys were awesome. Antonio was super friendly and knowledgeable and instantly put us in a great mood when we arrived. Thank you Drury staff! Sandy and Nick

Laurie Yule 4 months ago

We had a great night at the Drury! The room was large, clean and very comfortable. There are some meals included and we didn't want to go out after traveling, so that was a great surprise. Every staff person we met was welcoming, helpful and kind. I would definitely stay at a Drury again.

Mike M a month ago

Beautiful hotel. Great service throughout the hotel. Walking distance to many attractions. Great views. Beautiful spacious rooms. Only thing try not to get a room by the elevators or ice machine. Since the floor around these areas is marble everything echoes. Especially ice machine during the night. The hotel really should put a door there like they have for the laundry room. Valet service really needs to have a better system of not clogging up the drive. We had to wait over half an hour for our car because of cars in drive waiting for their owners. Ridiculous.

Jodi W a month ago

I really loved staying at the Drury in downtown Cleveland. This hotel has a beautiful location, a gorgeous entry, and really nice rooms. The hotel has a pool and workpiece room, rooms had a fridge and microwave, and there is a complimentary breakfast, plus a complimentary dinner snacks/appetizers. Hotel guests also get 3 free drinks at the hotel during happy hour!! This hotel was very conveniently located, and it was a greta experience. 5 stars - absolutely recommend!

Ivan P 5 months ago

Great re-use of a building - instead of tearing it down, Drury reimagined the former department of education office space into a beautiful hotel. Some classic items like murals, phone booth and mail shoot were left intact and each adds to the character of this unique hotel space. Our 2 room suite was huge! Breakfast and the evening kickback menus changed daily and the food was well stocked. The food staff was attentive and friendly despite being very busy. The hotel did not provide enough towels(4) for our family of 5. It was an issue daily. The front desk took care of extra towels. I did answer a hotel survey the next day and I received a call from the manager (Lane) about my towel concerns. I felt that I was valued as a customer and he listened to my concerns. Also, Yunus at the front desk is amazing, welcoming, friendly and a genuinely happy personality- the perfect person to represent your hotel.