Americas Best Value Inn & Suites Bakersfield E

Esperanza a month ago

Clean room, friendly service, appreciate that rooms are only accessible from the inside. Pet friendly and it doesn't cost a ton for furry friends to stay. Just passing through, but happy we ended up picking this spot!

Philip D 3 months ago

Very helpful staff, nice rooms, ample parking, quiet nights. Very inexpensive too but the hotel is fantastic.

larria crittenden 12 months ago

I had a great experience at this hotel! Every time i have stayed. The room was clean and comfortable, which made for a relaxing stay. The staff and service were truly wonderful—everyone was welcoming, helpful, and attentive. I also really enjoyed the pool area; it was clean, well-kept, and perfect for unwinding. Overall, this hotel is an all-around win. I would definitely stay here again and highly recommend it to others !!!!

Rachel Anderson a year ago

We booked two rooms for a three day event. The location was safe and near fast food (Starbucks, McDonalds), and the rooms were clean. The staff was really helpful-- we put up the Do Not Disturb placards to skip maid service, but the woman at the front desk switched out our towels when I asked, no problem. The refrigerator held 3 days of leftovers and snacks, so I was impressed, and unfortunately for me (but fortunately for my companions) the ac works great. The indoor pool was also very popular. My only critique is the shower never gets hot-- we managed to find warm, but it's one of those old school turn the knob 360 degrees kind of things, so it took more time than you'd want to first thing in the morning. Kind of rough, but we managed. Also there is a communal coffee setup near the front desk, but the hot water wasn't there, so no tea. I was also very grateful to the front desk who called after we checked out to let us know we'd left our apple watch behind. It saved us a lot of time and panic.

Joe Martin 7 months ago

I recommend not staying at this place. It was okay for a couple of nights. However the day we had to check out we tried booking another night through Expedia. It appeared we had added another night no problem. To this point we hadn't had any issues or any type of conflict with the staff or other guests whatsoever. Shortly after the original checkout time I get a call asking about checking out. I informed them about booking the additional night on Expedia. They said it hasn't gone through. I said okay, let me check online and see what is going on. Apparently it's the owner making this call. She asked what time I booked it. I let her know it was an hour before checkout. She got upset and told me no that we have 5 mins to get out of the room. She continues to get more rude with unprovoked and unacceptable attitude telling me that I am not wasting her time. I'm not sure what she was saying last that point because I said whoa, whoa, whoa and instead of saying what I was about to say in response to her abusive attitude I simply hung up the phone. My girlfriend was treated poorly by the front desk clerk and maintenance person when she attempted to discuss the situation.**UPDATE** IN RESPONSE TO THIS OWNERS REPLY! WE HAVE NEVER STAYED AT YOUR MOTEL BEFORE. SO THANK YOU FOR PUBLICLY OPENLY LYING. Now I feel obligated to add very untrustworthy to go with my opinion of unprofessional and extremely rude. You could have contacted us and apologized privately and attempted to make things right. Depending on how that went the review probably would've been deleted and/or mentioned your business made things right and reccomend staying there. However no apology or anything but instead fabricated a lie trying to justify your actions furthering the mistreatment of us as guests. The fact is just informing us the payment hadn't gone through yet was all that was needed. We would've got online and contacted the service and fixed whatever the issue was. I am done with this issue since you lying is just like you agreeing you were wrong otherwise you would've just been honest as I was. I just have one thing that I can't get over so easily. Its how badly disrespected my girlfriend felt after we left and that a maintenance man came in and spoke to her the way he did. She told me to not go inside and discuss it with him. Guest services training videos. I have been trained in guest services and in 4 years of managment I never was dishonest about a situation or deny when one of my employees was in the wrong. As far as I am aware of I was able to make things right with every guest.