Hampton Inn & Suites Miami Wynwood Design District

DH 4 months ago

Arrived on 2.17.26,and had the pleasure to meet Alberte. One of the friendliest ,most helpful and professional front desk person's ever. I observed her interact with ALL of the guests,children included. She gladly answered any questions myself or my cousin had and made suggestions based on our inquiries. The room we were assigned was very nice & clean. However,we noticed the refrigerator was making noise. We advised Alberte,who came up immediately and offered to change our room.We agreed, changed rooms & left. No more than minutes later,I returned to the room to pick up something, when I saw the repairman in the first room repairing the refrigerator. How impressive!! Alberte is a real gem, I wonder why such a skilled employee hasn't been recognized and valued. She's definitely management worthy. Come on Hampton Inn & Suites,your repetition is based on great employees and service. Do better

brendan mccallion 2 months ago

Fortunately we were only here for one night before a cruise. Our room although superficially nice had lots of issues. (They left a caulking gun and tools in the bathroom. Caulk was still wet. As soon as you turned the faucet on for the shower/tub it sounded like a buzz saw was running. The air conditioner was loud and sounded like it would fail at any time. Adjusting the room temperature you had to hope the buttons would eventually work.). Pool was nice. Location was good and they have a shuttle to the port. There was some sort of event going on in the area so pricing at that time was very high. Luckily we had booked early otherwise price would not have been worth it. Staff was friendly and helpful. As we were only there for the night and only needed somewhere to sleep most of the room issues did not affect us.

Lou Pcosen 4 months ago

Beautiful hotel! This was our first time staying here for a quick one-night trip, and we had a wonderful experience. We were pleasantly surprised with an upgrade to a suite with a great view from a high floor. The chat feature with the front desk was incredibly helpful. Torri at the front desk was especially sweet! We had been texting with her on our way to the hotel with some parking questions, and when we arrived she remembered us and gave us such a warm welcome. If we return to Miami, we will definitely stay here again!

Kelly M 3 months ago

We stayed here the night before our cruise and overall had a great experience. There are a few quick dinner options nearby, though I do wish the Publix was a little closer (lol). That said, having a Walgreens within walking distance was super convenient for any last-minute needs, and you can walk over to the water to get a nice view too. The room itself was fine. The TV placement was a bit of a weird setup (off to one side), but honestly I preferred it here over facing the window without curtains when sleeping on my side. The bathroom was great, great water pressure, which I always pay attention to.. and we were on the 8th floor. Breakfast was standard but very busy, so plan accordingly. Customer service stood out, everyone was friendly and welcoming. The Uber to the cruise port was quick and easy, which made embarkation day so much smoother.

Kyle Shirk 4 months ago

We stayed here before leaving for a cruise. It was a quiet hotel in a decent location related to the cruise. A nearby spot with some good restaurants and chain shops, which is fine. The staff was super friendly and accommodating. The hotel main areas were fairly clean but some of their furniture could use updating. The couches in the breakfast area were torn up and the fake leather was flaking off. The free breakfast was perfectly fine and had the usual items on a free breakfast. Our biggest issue was the rooms. The beds were clean but there were quite a lot of dirty spots throughout the room. Spots that should be fairly easy to clean. It was kind of gross. Overall it was just ok for a single night. Not sure if I'd stay again or not.