Hyatt Place Charlotte Downtown

Shonia Wilson a month ago

The hotel itself is nice. I don't understand the way. The room is set up. It's very large but everything like the cabinet. The closet was shifted to the right to the left. There was tons of wall in space. I don't know the refrigerator didn't get so I was concerned about my food being OK the next day bathroom is really nice. Bed is very comfortable. The remote to the TV did not work so we had to call down when we arrived. They kind of didn't instruct us that our hotel key card also operated the elevator for our floor. I did like that check-in was on the 10th floor. Nice lounge area up there where you can sit have drinks look over the city very nice yeah so that's about it. I don't know who designed the rooms but they could've done a little better job.. I am going to give a review on the Fahrenheit rooftop restaurant in another review to keep that in the hotel separate so look for that review next.

Kris Scott 5 months ago

During snowmageddon my husband and I stopped in Charlotte on our way from Pittsburgh to Florida. What a wonderful stop! The rooms were great as was the price. Great breakfast included. Staff was super nice and helpful. We especially enjoyed Sam who valeted our car. Unsolicitedly, he helped me pack my car which was a relief to me. Nice to see such nice manners in a young man.

stephen rogers a month ago

Staff was amazing and the room was well kept. The food was pretty good and the drinks were, decently priced. Parking is pricey whether you valet or go across the street and use the municipal parking, which is also pricey. There are some pretty good bar/restaurants in the area. There is no pool. For some odd reason when you google the location, it mentions a pool.

Peachy Pockets a month ago

Stayed at Hyatt Place Charlotte for a weekend girls trip and overall it was a decent stay. The complimentary continental breakfast every morning was convenient, gym and having a bar onsite with food available during certain hours was a nice touch for snacks and drinks without leaving the hotel. The room itself was pretty basic and lacked some standard hotel essentials like bar soap and lotion, which was disappointing. Also, be prepared for the parking situation — parking cost us $50 per day, which definitely adds up quickly for a weekend stay. Good location and decent amenities for a girls trip, but a few small details and the expensive parking kept it from feeling like a great value.

Kal El 5 months ago

Pro: good location, decent breakfast Cons: hard to find, expensive parking. I checked in a 8pm, solo parenting with 2 toddlers. Valet didn’t direct me to the luggage carts so I hauled everything on our stroller or carried it. Terrible customer service. My 17mon old son got locked in the bathroom. I tried calling the front desk multiple times. I finally called the hotel number listed online and reach the manager. She was worthless and offered no help. Fortunately I was able to pick the lock and didn’t have to call the fire department. No one came to help or followed up with a call.