Red Roof Inn Raleigh Northeast - Downtown

Christopher Dimler 7 months ago

Great hotel for the price. Staff is very friendly. The rooms are very clean. They're great about giving my security deposit back in a timely manner. A lot of other hotels I stay out make it an issue. He actually offer smoking rooms and non-smoking rooms. It's a nice place to hold up for a minute. I usually get the deluxe Queen. The rooms all have the modern televisions with an HDMI port. They have Wi-Fi but I used to just use my mobile data unless I'm just on YouTube.

Hadassah Evans a month ago

There was a literally hole in our bathroom wall. We also had a non smoking room, but the room smelled extremely musty and smoke-like, which was unfortunate. The area is also super sketch. If you’re a baddie on a budget, this is an okay option, we didn’t see bugs or anything severe, but if you want the extra comfort, aesthetics, and access to things like free breakfast and body wash, just pay the extra dollars for another type of hotel.

Christina Rivera a month ago

Man at the front desk was very rude and unapproachable. He refused to help my situation correctly and instead of canceling my reservation he made a new one and had me charged twice for one night, with no explanation. Roaches crawling on the wall and by the fridge, sink handle broken and burn marks in the sheets. There was no accommodation made for the mishap they just said sorry and walked off with $140 for one night. No consideration for the guest just another money hungry company.

April Pearce 7 months ago

The rooms were nicer than i had anticipated..that is honestly the nicest things i can say about this hotel. To start with when i booked the room..nothing was mentioned ANYWHERE about a deposit or an "early check in fee". I was assured i could check in anytime..the only thing check-in time would affect is check-out time. What should have been one price at checkout online..turned into another almost $100 when I actually got there. A room deposit & an early check-in fee bc someone had to clean the room early was the explanation. When i get upstairs to my room, my floor is BLACK with stains on vinyl that looked like someone spilled a liquid & three year old cleaned it up, about 4 rentals before mine. There was about a 1/2 of a roll of toilet paper..& that's all I had for the entire 4 days I stayed here..my towels weren't refilled either. My entire stay i made sure to be in my room with the doors locked down like it was Fort Knox, after dark. Not to emerge again until daylight the following day. My reason for doing so, was the "unsavory" characters sizing me up & down like I was a X-mas turkey! That was enough to scare me right into early nights the whole stay! Every morning..literally EVERY morning I was awakened by eitherthe housekeeper, or the housekeeper's children who ran a muck while their Mother worked. Normally wouldnt bother me as bad, but when a 5yr old can't understand what you mean when you're screaming, "NO THANKYOUUUU".. It tends to get annoying! So honestly..you get what you pay for!!! And at these prices & deposits..I expected WAYYYY more outta the Ol' Red Roof Inn!!! 10 outta 10 would NOT recommend!

MD 8 months ago

‼️⚠️ DO NOT STAY HERE! ⚠️‼️ I stayed here last night, and it was one of the most disgusting hotel experiences I’ve ever had. The room reeked of weed and cigarettes the moment we walked in. Both beds had stains all over the covers and sheets, and there were nasty brown stains in the bathtub. By morning, my throat was burning from breathing in all the smoke, and I woke up feeling sick and gross. The area around the hotel is very unsafe, and the people hanging around made us really uncomfortable. To top it off, when I went to check in, there was a sticky, gross glob of something on the front counter. Completely unsanitary. We would have left immediately, but after reading other reviews, we realized this dump is notorious for these issues. When we called earlier, they said they were sold out, so we couldn’t switch rooms, and they don’t offer refunds (probably because they know no one would stay otherwise). I’ll be filing a complaint with corporate and strongly pushing for this location to be inspected and shut down. This place is absolutely filthy, unsafe, and should be avoided at all costs.