Best Western Plus Arlington North Hotel & Suites

Paul Johnson 3 months ago

Stayed here 3 nights on the spring break of 2026. From the minute we walked in until we departed the staff were absolutely fantastic, friendly and very helpful. The rooms were big enough for what we (family of 4) needed during our stay. The air-conditioning worked fantasticly. The beds were a bit high for my wife and kids (all 5 ft and under) but worked overall and very comfortable. Water temp in showers was a bit on the cool side pending when they were used (I'm assuming it's because multiple rooms were using them at the same time) Nice breakfast offered in the morning with some gluten-free options. Nice size outdoor pool on site. Several restaurants and convenience stores in walking distance. Definitely a place I would stay again if in the area. Good in-between location for activities in Arlington, Dallas and Fort Worth.

Frank Sqrow a month ago

Stayed five days in May. Shortcomings Include: > Sink in room almost completely plugged. Reported to desk multiple times, was assured they would resolve but nothing was done. > Attendant for food service was very poor. One morning setup was 1 1/2 hours late. At end of one shift attendant served sausage gravy that was watered down. Trash and spills were not handled resulting in spills and trash laying all over. Biscuits and sausage were served burned and eggs were cold. > Poor noise isolation from floor above. > Very limited parking space

Allen Ajello 5 months ago

Rooms were clean and comfotable. The thing people write about the towels are true but just call the front desk and order more. The continental breakfast was one of the best I have seen. Not sure what the people who complained expected. Eggs, sausage, bagels, cream cheese, cheese, whip cream, waffle irons shaped like Texas, yogurt, cereal, toast, juice, I think coffee, I was stuffed. Staff was very nice.

DIANE HEIDE 2 months ago

We slept great here. Very comfortable bed and large room. BUT, this room needs a good vacuuming, including the curtains, behind the curtains, around the nightstands and lamp. The rooms are dated, but I don't really care if they are clean and in good shape. The first room we got had a queen mattress on a king bedframe! Never seen that before!!! Haha. We asked for a different room.

Jennifer Johnson 6 months ago

Absolute worst hotel of my life. Checked in, dropped my bags. When I came back later my room had been given away to someone else when a large group checked in. My bags had been taken by someone else to the front desk. Instead of honoring my check-in which was first in time, I was given another room. This room seemed to be out of order and was missing a lot of things (toiletries, iron, hair dryer, toilet paper). It had not been vacuumed for a while. It smelled musty. I requested another room and was told there were none. The next day I thought I would enjoy a nap in the afternoon. Right on the other side of my bed there was a lot of hammering and drilling going on for HOURS. This was so profound that it shook my bed. Later the front desk lady asked if they could quickly access my room to check for a leak in the shower. I obliged. About 5 minutes later they said they had already been inside, checked for the leak and had finished. I left for the evening. When I returned a few hours later, I had no on/off handle on the shower and there was a HOLE IN THE BATHROOM WALL where we could see into the adjoining lobby. I put a towel over the hole so no one could see into our bathroom, and requested another room. Again, I was told no double room was available. I was given a key to a king room where we could shower since our shower was no longer usable. Pillows were small and square (like throw pillows) and hard as rocks. There was a huge event going on in Arlington so the price was jacked way up. I paid around $550 for 2 nights. For that kind of money I have expectations of a habitable and clean place. The only consolation I was given for my trouble was a bottle of iced tea from the sundry.