Hampton Inn & Suites Dallas Downtown

D. Jones 4 months ago

Hampton Inn & Suites Dallas Downtown is a great place to stay if you want to be in the heart of the city. The hotel is in a historic building, and I loved the wall in the lobby showcasing photos of its original setting, it gives the space character and a sense of history. The location is a major plus. It’s within walking distance to the AT&T Discovery District, restaurants, museums, JFK landmark, and more. There’s also a Starbucks on the first floor, which is super convenient, and breakfast buffet is served daily on the second floor with a solid variety of options. The only downside during our stay was that there was no maid service during our two-night visit, which was a bit disappointing. Overall though, the experience, location, and atmosphere easily make this a recommended stay, and I’d definitely consider staying here again.

Jorge Sanchez 4 months ago

10/10 experience at Hampton Inn & Suites Downtown Dallas on Commerce Street. My family and I stay here every time we come on vacation because the service is always amazing. The staff truly cares about their guests and even sends follow-up text messages to make sure you’re safe and comfortable. A special thank you to Carlos at the front desk — he went above and beyond to help our family and made sure we had the perfect room. His kindness and professionalism really stand out. Also, special thanks to the valet parking gentlemen for being so friendly and helpful. The breakfast is awesome, the view is beautiful, and they even have a gym. My wife and kids love it here, and they make you feel like family every time we stay. Highly recommend. 10/10. Awesome the valet team members where alsome on maken sure my car was safe and secure and had my car up front ready to go when requested thanks to Richard

Keisha S. a month ago

I arrived an hour and a half early, but since my room type was not available for early check-in, the manager upgraded my room to a junior suite that was available. The room was spacious, with a large bathroom. We loved our stay. Gabby was great, and recommended a place down the street for entertainment. Breakfast was good. Starbuck downstairs, and plenty of restaurants, and other entertainment within walking distance. Overall 10/10!!

Vanessa Rodriguez 4 months ago

Súper comfy beds! The staff were wonderful and attentive, very fancy and big complimentary breakfast, the indoor pool was gorgeous and the room was super clean and spacious. We will definitely come back! Highly recommend for family, our kids had a blast at the pool!

Cherisse Vandenhoek 3 weeks ago

Check-in was seamless and very convenient, they have a pull-over area with a porter right outside, which was really helpful with our luggage. The receptionist even combined our two bookings so we could stay in the same spacious room for all three nights. The room itself was very large with plenty of cabinet and bench space, a good fridge, and a very comfortable mattress. However, we really disliked the bedding and topper, the feeling was unpleasant and we struggled to sleep well because of it. The bathroom is also generously sized with a bathtub, but the shower pressure was quite weak. The touch-sensor tap only dispenses cold water, which was awkward and annoying for brushing teeth or shaving. We also had an issue with ants getting into our clothes, which resulted in bites, quite frustrating. Overall, the hotel has some strong points like the spacious room and smooth check-in, but the bedding, shower, tap, and pest issue detracted from the stay. We’d hope these get addressed for future guests.