Fairfield by Marriott Inn & Suites Phoenix Midtown

Todd P a month ago

Well they’re updating the hotel but it’s gone downhill over the last couple years. They now charge you for parking. At a Fairfield? Come on Marriott. Our room looked like it had been updated but badly. This is the first room we’ve ever had at a Fairfield that you could see the corridor from inside the room (see picture). And the curtains in our north facing room couldn’t block out the 24 hour lights from the drive through restaurant next door. I don’t know if it’s the gap in the door but we had a cricket in the room. And the A/C unit sounded like it was on its last leg even though it did cool the room. Unacceptable for sure.

MJ Partyka 4 months ago

Our team stayed at Fairfield Inn & Suites Phoenix Midtown for a three-day tournament weekend, and we had a wonderful experience. Traveling with a large group of teenagers can sometimes make parents and coaches extra mindful about keeping things calm and respectful. After winning our tournament, our players were understandably excited and walked into the hotel celebrating, singing loudly, and enjoying their big victory. As parents and coaches, we were trying to quiet them down out of courtesy to the hotel and other guests. That is when we met Jamicka, who was absolutely incredible. Instead of being frustrated, she welcomed the team's excitement with warmth and positivity. She even joined in singing and dancing with them, which made the moment so special and memorable for our players. She truly went above and beyond and showed such genuine kindness and professionalism. Jamicka is a class act and made our stay even more enjoyable. The hotel was clean, comfortable, and welcoming, and because of experiences like this, we would absolutely stay here again and highly recommend it to other families and traveling teams. We thank you, Jamicka!! Love, Henderson Cougars Lacrosse Team!!

Jimna Soco 6 months ago

I was relieved to have stayed at this hotel. Upon arrival I was greeted with kindness and the staff assisted me immediately as they could tell I was tired. The room was clean and larger than I expected. It was the most comfortable stay I've had in awhile.

Carl Dowling 2 months ago

Hotel is under construction, and it is loud during the day. Rooms are large and clean with cold a/c. Could hardly hear the person at check in over the noise, but they were friendly and got me into a room quickly. When the construction is finished, this would be a good stay.

Eric Huber 2 months ago

Hotel ground floor is under construction, no gym, bathrooms etc. Was not made aware of this when booking and it was not listed on the Marriott web site. Trades doing dry wall, tile work, painting, etc everywhere. I would rather go hungry than eat the breakfast that is offered. I suggested they notify you when booking and they responded saying "you saw the construction when you walked in, you could have canceled"....not ideal canceling after arriving via Uber. Would not stay here again.