Holiday Inn Express & Suites Houston - Downtown North by IHG

Ellen 6 months ago

This place is very clean, the room is spacious, the windows have blackout shades which work really well! Breakfast is decent; hours could be longer. Biscuits and bagels should be cut in half. Front desk attendant and service crew take care of any issues very quickly. Shower has good water pressure. Water heats up quickly. Price is good.

Isi Imoisi a month ago

Antony was super chill! Made the check in process pretty easy. The room is really clean and the location is nice since it’s a walk away from our concert venue!🗣️👍🏾🩷

Angell Thibodeaux-Roberts 3 months ago

We checked in as rewards members and told the concierge WHEN WE CHECKED IN that we needed a late check out. The concierge heard and confirmed what I said. The next morning, housekeeping came and we reminded them that we requested a late check out. She advised we call the front desk, and I did to which the front desk told me, due to the rodeo being in town they needed to “turn and burn”. I too am visiting from abroad and planned my day accordingly. My gripe, if there was no late checkout we should’ve been advised of such when we requested it, not the next day, and not so unprofessionally. Also this isn’t the best location, the scenery is a very loud freeway and a some pallets stacked in a boneyard next door.

Tyler Sperling 10 months ago

A great stay with three other friends on 8/22-23. All staff interacted with here were helpful, considerate, and welcoming for our stay. Staff quickly resolved an issue not at their own fault by any means, of our door's card reader malfunctioning the morning of our departure. The pool was comfortable to enjoy with great hours of operation, and there were several breakfast options that worked out great. No noise at all of other residents inside the hotel was heard whatsoever from our room. A friend or two may have mentioned hearing the surrounding traffic outside in the night, but not at a hugely bothersome level or anything, it seemed. A solid hotel to consider especially for downtown visits. We can see ourselves returning here pretty easily.

matilde martinez a month ago

Very clean rooms, awesome customer service 👌 just stayed one night 🌙 but it was perfect